Silk Sense Hoi An River Resort - A Sustainable Destination

A very lovely place capturing all the beauty of both the people and the country that makes Vietnam special.

Lovely place to stay - wellkept garden and nice pool area to have a cocktail! We did a couple of the free activities but there's lots available we didn't get round to. The staff are so helpful, especially Thao and Vu who were just so friendly and thoughtful (and somehow remembered all our names!) Top points for the sustainability aspects - eg no plastic water bottles, filtered water topped up regularly on the room and available at reception. There's so much plastic waste in Vietnam! There's a free shuttle but we just booked Grab for convenience as the bus wasn't at times we wanted to go.

Everything during my stay went really well, the facility met my needs perfectly!! Excellent breakfast had some different contents every day, pool had clear water, had nice room with great view. Most of all I want to give my biggest thanks and highest ratings to the most wonderful personnel!! All of them were really nice, professional and made me feel special. Thuy is amazing having big, caring heart focusing on doing everything she can to make the customer feel welcome, appreciated and special. Hien is cheerful caretaker welcoming customers to spa and taking good care of them. Dat is professional and friendly guy who helped me to understand lot about Vietnam, culture, life of an average Vietnamese person. High recommendation to this hotel!

My stay at this hotel in Hoi An was truly memorable. The staff were exceptional—always going the extra mile with their warm hospitality and excellent service. The location is perfect for anyone seeking a peaceful retreat, tucked away from the hustle and bustle of the town. Transportation was easy, thanks to the complimentary shuttle to both the town and the beach. Breakfast was very good, with a varied selection each morning. The facilities were well maintained, everything was impeccably clean, and I wholeheartedly recommend this hotel to anyone visiting the area.

I travelled to Hoi An with family which included senior citizen parents. We chose to stay at Silk Sense and it more than exceeded my expectations on all counts. More than anything else, the entire staff is 100% service oriented and they go out of their way in making your stay comfortable. The property is placed in scenic location and kept very well. The breakfast spread is impressive, with an off menu vegetarian options. It’s close to old town (10 min by taxi or shuttle). Last but not the least, hotel provides complimentary drinking water, sounds small but a great service , which many 5 star resorts skimp on. I would highly recommend and would again stay here if I get the chance