Silk Sense Hoi An River Resort - A Sustainable Destination

Fantastic service from the staff. Down to remembering our names, remembering our coffee order every morning, so friendly and helpful. Wonderful breakfast. Beautiful swimming pool. Great onside facilities - spa, restaurant, bar. Great location away from the busy Hoi An centre with easy access by shuttle or grab.

The staff were extremely helpful with organising drivers for us and were fast at replying to my many questions on WhatsApp. They helped to organise our travel via train from Da Nang to Hue, organised the train tickets and driver to pick us up when we arrived in Hue. My friend left her headphones in the hotel room and the staff organised for them to be delivered to us before we left the country. Very much recommend, thanks for a great stay!

I would give this place 20/10 if I could. I chose this place because of the pool and it did not disappoint!!! The water was warm which was a pleasant surprise! So nice to swim at night when the weather is cool but the water is warm!! It’s got some ozone technology and mineral salts. Great great staff! The pool guy, the porters, the front desk. Very efficient! Thank you for your great work! ❤️ the turn down service at night was a pleasant surprise! Lovely to return after a day out to a clean room with a good night message on the bed! The beds and pillows omg so comfortable!!! Breakfast was yummy! We stayed 3 nights and there was always something new the next day! There was a shuttle service that we took once, 15 min to town, but because the times were sporadic, we ended up just booking grab everywhere! ($4 sgd to town). Really convenient. There’s a spa in the resort as well as across the road, walk just a little further down there’s some nice restaurants too. Love that the resort has so many activities, we did taichi in the morning, had tea in the early noon, and snacks by the pool in the late noon, free! Bicycles free to use! Looking forward to coming back here in the future!

Silk Sense Hoi An was, without a doubt, the best hotel from our trip around Vietnam! From the moment we arrived, we were welcomed with warmth and genuine hospitality. The staff here are truly amazing—always friendly, helpful, and greeting us with a smile. The hotel itself is beautiful, and our room had a lovely view overlooking the river and Hoi An, making it a peaceful retreat after a day of exploring. The breakfast buffet was excellent, offering a great variety of fresh and delicious options. The dining choices at the hotel were also impressive, with high-quality food and a great selection of dishes. The spa was also great. The massage and other services were of high quality! One of the highlights of our stay was the day trip to My Son, which the hotel organized perfectly. Everything was well-coordinated, making the experience smooth and enjoyable. We highly recommend Silk Sense Hoi An to anyone visiting the area. It truly made our trip special, and we would love to return!

The resort is really beautiful and clean, it is a place to relax. The staff were fantastic. Among other resorts we saw in the surroundings, this was the best. Especially because it is respectful for the environment and not invasive to nature and village (unlike others). There is a free shuttle to the old town. As a recommendation, the old town is full of tourists and has not nicely evolved to an amusement park style. We went there in the evenings just for dinner and a small walk, this was enough to not get upset by the mass tourism. The best: enjoying the more authentic area nearby the hotel taking the free bikes they offer.